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The United Illuminating Company Customer FAQ

Top Answers & How-to Guides

What is The United Illuminating Company's Phone Number?

The question we are asked most often is about how to talk to The United Illuminating Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the contact details for The United Illuminating Company's offices?

The contact details for The United Illuminating Company's offices are conveniently located on their website's "Contact Us" page. For...
Ask any question you have about The United Illuminating Company customer service, get an answer now.
Contact The United Illuminating Company customer service

Billing and Payments

How can I view and pay my bill online?

To view and pay your bill online, you can log in to your account on our website using your username and password. From there, you can...
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What are the payment options available for my bill?

The United Illuminating Company offers several convenient payment options for your bill. You can choose to pay online through their...
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Power Outages

What should I do if I experience a power outage?

If you experience a power outage, the first step is to check if your neighbors are also affected. If they are, report the outage to...
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Gas Leaks

What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a gas leak, it is important to leave the area immediately and avoid using any electrical devices or open...
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Services Provided

What services does The United Illuminating Company provide?

The United Illuminating Company provides a range of essential services to its customers. As a leading electric utility, their primary...
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Rates and Pricing

What are the rates and pricing plans offered by The United Illuminating Company?

The United Illuminating Company offers a range of rates and pricing plans to meet the diverse needs of our customers. Our rates are...
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Energy Assessments

Can I request an energy assessment for my home or business?

Yes, you can absolutely request an energy assessment for your home or business through The United Illuminating Company. Our dedicated...
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Rebates and Incentives

Are there any rebates or incentives available for energy-efficient upgrades?

Yes, The United Illuminating Company offers rebates and incentives for energy-efficient upgrades. These incentives aim to encourage...
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Contact Information

What are the contact details for The United Illuminating Company's offices?

The contact details for The United Illuminating Company's offices are conveniently located on their website's "Contact Us" page. For...
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Help me with my The United Illuminating Company customer service issue

Ask any question you have about The United Illuminating Company customer service. We will do our best to get you answers right away.
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