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The Honest Company Customer FAQ

Top Answers & How-to Guides

What is The Honest Company's Phone Number?

The question we are asked most often is about how to talk to The Honest Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is The Honest Company's shipping policy?

The Honest Company's shipping policy aims to provide customers with a convenient and efficient delivery experience. Orders are generally...
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Product Line

What products does The Honest Company sell?

The Honest Company offers a wide range of products that are thoughtfully designed and meticulously crafted to support a healthy and...
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Safety

Are The Honest Company products safe for my baby?

Yes, The Honest Company products are safe for your baby. We prioritize the safety of our customers, especially infants and children....
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Animal Testing

Are The Honest Company products tested on animals?

No, The Honest Company is strongly against animal testing and none of their products or ingredients are tested on animals. They prioritize...
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Availability

Where can I buy The Honest Company products?

You can purchase The Honest Company products conveniently on their official website, www.honest.com. They offer a wide range of products...
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Ingredients

Do The Honest Company products contain any harmful chemicals?

No, The Honest Company products do not contain any harmful chemicals. We prioritize the use of safe and gentle ingredients that are...
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Sustainability

Are The Honest Company products eco-friendly?

Yes, The Honest Company is committed to creating eco-friendly products. We prioritize sustainability by using plant-derived ingredients...
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Guarantee

Do The Honest Company products come with a guarantee?

Yes, The Honest Company stands behind the quality and effectiveness of its products by offering a satisfaction guarantee. If you are...
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Returns

Can I return a product if I am not satisfied?

Yes, you can easily return a product if you aren't satisfied with it. At The Honest Company, customer satisfaction is our top priority....
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Skin Sensitivity

Are The Honest Company products suitable for sensitive skin?

Yes, The Honest Company products are suitable for sensitive skin. We understand that many individuals have sensitive skin and are prone...
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Vegan

Are The Honest Company products vegan?

Yes, The Honest Company products are vegan. We are committed to providing products that are free of any animal-derived ingredients...
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Expiration

Do The Honest Company products expire?

Yes, The Honest Company products do have an expiration date. We believe in transparency and only create products with high-quality,...
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Shipping Policy

What is The Honest Company's shipping policy?

The Honest Company's shipping policy aims to provide customers with a convenient and efficient delivery experience. Orders are generally...
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Help me with my The Honest Company customer service issue

Ask any question you have about The Honest Company customer service. We will do our best to get you answers right away.
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