Hello.. My name is Kendra Thompson. I have been a costomer with honest for almost two y...

GetHuman-elidanlo's customer service issue with The Honest Company from November 2018

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The issue in GetHuman-elidanlo's own words
Hello.. My name is Kendra Thompson. I have been a costomer with honest for almost two years. I love your products but my last shipment was wrong. I contacted you to change my order before it was shipped but for some reason you guys didn't change it. I'm upset about this because I needed these diapers for pictures and I have tried to contact you for over a week. Due to not being able to contact you I have to open one of the packs of diapers. With that said I would still like to receive the new order I placed so that I can do my child's pictures. I'm not sure if you guys want me to send them back even with one package used but i nees the new ones. I had asked you to send me:(SIZE *) *-SNOW BUNNIES, *-COZY SWEATER, *-BOO BEAR, *-GONGER BREAD
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The Honest Company

Customer service issue
Reported by GetHuman-elidanlo
Nov 28th, 2018 - 9 mons ago
I have an issue with The Honest Company too
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Seen by 2 customers so far
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GetHuman-elidanlo started working on this issue
Nov 28th, 2018 11:39pm