I purchased gift card for my daughter to,use towards buying new sofa. Due to,covid ** s...

GetHuman4951296's Complaint issue with The Brick from June 2020

Help with my The Brick issue
The issue in GetHuman4951296's own words
I purchased gift card for my daughter to,use towards buying new sofa. Due to,covid ** she choose to purchase online. Using her gift card . Was told by Prince George Brick staff she could not use her gift card online . She felt uneasy going into,the brick in Prince George . My question to brick customer service whynwas she unable to use her gift card . As a brick,customer this is very unsettling in shopping with the brick . I was not informed by brick,staff when I purchased this ***.** card that my daughter would not be able to use. This is a time when one is ask by health authorities to stay away from shopping . Would the store honor giving her credit . Prince George refuse credit and refused her online use. As a long term customer this makes me want to,shop else ware . Please advice

GetHuman4951296 did not yet indicate what The Brick should do to make this right.

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The Brick

Complaint issue
Reported by GetHuman4951296
Jun 14th, 2020 - a year ago
Fixed
Seen by 11 customers so far
Similar issue to 80 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4951296 started working on this issue
Jun 14th, 2020 8:20pm
GetHuman4951296 confirmed the issue is fixed. Hooray!
Jun 15th, 2020 1:16am
GetHuman4951296 confirmed the issue is fixed. Hooray!
Jun 16th, 2020 2:57pm

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