I bought * couches from you guys and paid over $**** for them plus I bought the extende...

GetHuman2210516's customer service issue with The Brick from February 2019

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The issue in GetHuman2210516's own words
I bought * couches from you guys and paid over $**** for them plus I bought the extended warranty because the sales assistant told me that with the warrenty if it broke they would either fix it or replace it now I am being told it’s NOT going to be fixed but they will give me an instore credit. I refuse I want it fixed or a new couch or my money back and you can take this broke couch back! I would have NEVER bought anything from you if I knew this would be the outcome.
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The Brick

Customer service issue
Reported by GetHuman2210516
Feb 14th, 2019 - 8 mons ago
I have an issue with The Brick too
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Seen by 5 customers so far
Similar issue to 38 others
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Timeline
GetHuman2210516 started working on this issue
Feb 14th 11:29pm
GetHuman2210516 indicated the issue is not fixed yet.
Feb 14th 11:30pm