we have a King Bed from the brick that we complained about * weeks after we received it...

GetHuman-jcransto's customer service issue with The Brick from July 2018

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The issue in GetHuman-jcransto's own words
we have a King Bed from the brick that we complained about * weeks after we received it .*There is no side support and if you sleep close to the edge you fall out bed or if you sit on the side ( ONE) side you slide right off to the floor ,*they have.*The only way we can sleep on it is with sideways*We had a first materess that the delivery carried on their head and bent it double and broke its back ,this one was the replacement**THEY SENT PEOPLE TO MEASURE FOR SAG BUT WOULD NOT LOOK AT THE LACK OF DE SUPPORT ON THE ONE SIDE,*I AM ** AND MY WIFE IS ** .**THEY HAVE BEEN PROMISING THEY ARE LOOKING AT IT .*BUT NOW SAY THERE IS NOTHING THEY CAN DO *THIS A $**** MATERESS *Lloyd AND Rose Cranston**** *** ****

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The Brick

Customer service issue
Reported by GetHuman-jcransto
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3 others
0 customers following this
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Timeline

GetHuman-jcransto started working on this issue
Jul 5th, 2018 1:16pm
GetHuman-jcransto indicated the issue is not fixed yet.
Jul 5th, 2018 1:17pm