I am having a problem with having my newspaper not being left by my front door after ma...

GetHuman-rbstein's customer service issue with The Boston Globe from January 2019

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I am having a problem with having my newspaper not being left by my front door after many complaints and promises that it will be corrected. I am an elderly subscriber of many.many years aged ** yrs and cannot risk the danger of falling down the stairs. If this cannot be resolved there is no doubt I will have to cancel my subscription. My record of phone calls about this problem must be available on my account
I need to have the newspaper left at my front door as promised
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The Boston Globe

Customer service issue
Reported by GetHuman-rbstein
Jan 15th, 2019 - 9 mons ago
I have an issue with The Boston Globe too
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GetHuman-rbstein started working on this issue
Jan 15th 4:00pm
GetHuman-rbstein indicated the issue is not fixed yet.
Jan 15th 4:01pm