Textme Customer FAQ

This message typically appears when certain activities on your account have triggered our security features. These features are designed to protect you and the Textme community from spam. Such activities might include sending a high volume of messages in a short period of time. If you think you received this message in error, it could be beneficial to wait and try again later. This should resolve the issue. If the problem persists, further investigation might be necessary. Thank you for your understanding.

Textme is committed to providing a safe and secure space for all users. We have implemented strict measures to prevent scams and fraudulent activities, including the temporary suspension of messaging capabilities if suspicious behavior is detected. If you believe your account has been unfairly penalized, please go through a verification process which normally involves confirming your identity or providing additional information. Once the verification is complete, normal messaging service should be resumed. It’s important to note, these measures are in place to protect all users and ensure a trustworthy and reliable communication network on Textme. If you comply with Textme's policies, you should not experience this issue.

It seems like TextMe has temporarily blocked your ability to send messages due to their increased security measures, which aim to combat spam campaigns. This is usually a temporary situation, and the exact length of time can vary. There's no need to worry as long as you're not violating any terms of service. Please wait a little while and then try to send your messages again. If you're still experiencing issues after waiting, it might be best to reach out to TextMe support for further assistance. We apologize for any inconvenience this has caused.

This issue could relate to different factors including network problems, incorrect settings, or limits imposed on your account. Make sure your device has a strong network connection, and check your settings to ensure they are correctly configured for sending text messages. If you're experiencing this issue due to any account limits, checking your account details and understanding your usage limits could help. Also, you might need to update the Textme app or restart your device. If the issue remains unresolved, it might be necessary to uninstall and reinstall the app. Ensure to back up your data before uninstalling.

We're sorry to hear that you're experiencing issues with sending messages on TextMe despite having a premium subscription. First, check your internet connection, then try logging out and back into your account. If you're still having trouble, you can try uninstalling and reinstalling the app. Your data won't be lost during this process. If your problem persists after these steps, there might be an issue with our server. Sometimes server issues can cause temporary outages or delays. Please be patient as we are likely already working on resolving this issue. We appreciate your understanding.