im told to call the ********** number for twc and it goes straight to voicemail.. there...

GetHuman6034167's customer service issue with Texas Workforce Commission - Unemployment Benefits from May 2021

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im told to call the ********** number for twc and it goes straight to voicemail.. there was a message on my home screen to call that number and its impsssible to e thru. I was then denied benefits because they saidi didnt call but i have called atleast. ** times. I completed the verification process and also. I am now ineligible and they say i have to pay back over *,***. i contacted ombudsman in february because this same situation happened and it was taken care of immediately. a month later i file a payment request and all since then ani get nothing now and the reasons was because i didnt get in touch with them and thats not true. it also says benefits paid to date is like ***** and thas not true. ive been paid close to *****. i have proof of calling and talk woith twc daily at ********** and they say sorry i have to call ********** and i get voicemail saing due to the overwheling call voulume w cant take your call. im given a deadline and cant make the deadline because this number is never answered and goes straight to voiemail after two rings. what can i do

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Texas Workforce Commission - Unemployment Benefits

Customer service issue
Reported by GetHuman6034167
May 5th, 2021 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 2407 others
0 customers following this
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GetHuman6034167 started working on this issue
May 5th, 2021 11:28am
GetHuman6034167 indicated the issue is not fixed yet.
May 8th, 2021 10:30am

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