Texas Workforce Commission - Unemployment Benefits & Claims,**My name is Ronald Cooke...

GetHuman-ron_cook's customer service issue with Texas Workforce Commission - Unemployment Benefits from October 2020

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Texas Workforce Commission - Unemployment Benefits & Claims,**My name is Ronald Cooke, my SSN is ***-**-**** and I am writing this message due to my inability to otherwise contact the Unemployment Benefits & Claims department directly.**It is currently **:** AM Alaska Time and I had been on the telephone on hold with the Texas Unemployment Benefits & Claims department for one hour and ** minutes (**:**) until I was suddenly cutoff* and this is but one of multiple attempts to call. All I am looking for is an official DENIAL of my ability to collect unemployment benefits in the State of Texas so that I can proceed with collecting my deserved unemployment benefits from the State of Alaska. The details of my situation are as follows:**On ********* and ********* I worked from my home in Bisbee, AZ via computer and the Internet on the generation of a work bid proposal for a ConocoPhillips Alaska, Inc project on the North Slope of Alaska in the Alpine Oilfield (see attached timesheet). I performed this work for the Houston, TX based company:**Worley Group Inc***** Rogersdale*Houston, TX ******(***) *** ******I charged a total of fifteen (**) hours and was compensated a gross total of $*,***.** USD (see attached W-*).**At the time I was spending a significant amount of time in Mexico and was consequently using the following address at a mail forwarding service based in Laredo, TX.**Ronald Cooke***** Bob Bullock Loop C**Laredo, TX *******As a result of this I am being shown as earning $*,***.** USD in the State of Texas even though I have not physically been in the state of Texas in over ten (**) years* and per Alaska law I must apply to the State of Texas for Unemployment benefits before I can receive my extended benefits in the State of Alaska. I have applied to the State of Texas online through the proper channel, but due to the unusual nature of my situation received a message that stated I need to, "Call a TWC Tele-Center" (see attached screenshot)* which is what I have been trying to do unsuccessfully.**I have not worked since ********* when I was laid off from my Alaska North Slope job and am experiencing serious financial difficulties, so PLEASE contact me as soon as possible regarding this matter at either: *****@***.com or (***) ***-****. As I previously stated, all I need from the State of Texas is a statement denying my eligibility to collect unemployment benefits from the State of Texas so that I can activate my application to the State of Alaska to receive my deserved unemployment benefits.**Your prompt attention to this matter is greatly appreciated.**Best regards,*Ronald Cooke

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Texas Workforce Commission - Unemployment Benefits

Customer service issue
Reported by GetHuman-ron_cook
Oct 19th, 2020 - a year ago
Not resolved
Seen by 63 customers so far
Similar issue to 5416 others
1 customer following this

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