I made a claim for unemployment after I was furloughed from my job due to Covid **. The...

GetHuman4946599's customer service issue with Texas Workforce Commission - Unemployment Benefits from June 2020

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The issue in GetHuman4946599's own words
I made a claim for unemployment after I was furloughed from my job due to Covid **. The person that started my claim messed something up and said I needed to be transferred to another person. We got cut off and I could not get through for * more days. The *nd person said she had fixed the issue. I made my first request for payment and it went fine. I got mixed up about when I was supposed to request the next payment and may have done it on the wrong week. My request was denied so I got no money for the last * weeks of April or the first * weeks of May. Looking at the website it showed I have * claims, one for disaster assistance and one for regular assistance. I only filed one claim for disaster assistance. The regular claim is the one they denied saying I did not make any money in **** which is totally ridiculous, because I worked all year. I need this fixed by a person at TWC so I can get my back payments and make sure I don't have the issue again but I have called **** times and can't get through so I am stuck not being able to pay my bills because I can't get my money.

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Texas Workforce Commission - Unemployment Benefits

Customer service issue
Reported by GetHuman4946599
Jun 13th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 5119 others
0 customers following this


GetHuman4946599 started working on this issue
Jun 13th, 2020 12:07am
GetHuman4946599 indicated the issue is not fixed yet.
Jun 15th, 2020 4:27am