We are scheduled to pick up our Tesla three at Fremont this morning at **:**. We would...
GetHuman915422's customer service issue with Tesla Motors from July 2018
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The issue in GetHuman915422's own words
We are scheduled to pick up our Tesla three at Fremont this morning at **:**. We would like to know if TESLA has received our payment. In addition we received an email last night saying that there is going to be a ** to ** minute delay in completing our contract at the TESLA facility. Does that mean we can show up an hour after our scheduled appointment?
GetHuman915422 did not yet indicate what Tesla Motors should do to make this right.
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How GetHuman915422 fixed the problem
After much stress wondering if they received our payment and wondering if the car would be there when assigned appointment time, we printed out our payment, last minute because we didn't know the amount and then while we were on our way to the factory, received notification they would have paperwork (and the car too?) about one hour later than expected . We live about *** miles away. S o, we held our breath, remembering it has taken * *** years to get this far. and proceeded to factory. Vola..papers were ready to sign, car was there too and its the most beautiful car in the world! Thank you Elon l
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