We have had no internet since ** December * We lodged a complaint with nbn on ** Dece...

GetHuman-cwmacmil's customer service issue with Telstra from December 2018

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The issue in GetHuman-cwmacmil's own words
We have had no internet since ** December * We lodged a complaint with nbn on ** December who did various tests and said it was an issue with our phone line so it is Telstra responsibility. The next available technician was due to do a site visit this morning ** December but it is now *.**pm and we have not seen or heard from anyone. We have postponed our holiday in order to be here to get this issue resolved so it would be nice to know we can still expect someone today. The line which is not working is ** ********. Best nos to call to talk to us is **** *** ***. *Please advise status ASAP so we can amend our travel plans as needed. Many thanks, Paul Davey and Catherine Macmillan.

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rang your Telstra complaints line on Tuesday with no outcome to our phone. We ha...when we connected to nbn we have found our phone drops out a lot and is very crac...I keep getting calls re my nbn from an overseas call centre to my landline causin...Im a student of systems engineering, and i want do my professional practices with...I cannot reply to emails. I can receive but not send I can do both on Telstra web...****o. for my bill last month I obtained an extension and paid by the due date an...I trying to sign in a plan with other mobile company and I want to keep my old nu...I need to contact Telstra Chat to resolve this email issue which has been ongoing...
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Telstra

Customer service issue
Reported by GetHuman-cwmacmil
Dec 28th, 2018 - 4 years ago
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Not resolved
Seen by 13 customers so far
Similar issue to 154 others
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GetHuman-cwmacmil started working on this issue
Dec 28th, 2018 2:29am

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