When are you coming back to assemble the sofa that I paid you for?y

GetHuman-sjibrell's customer service issue with TaskRabbit from September 2018

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The issue in GetHuman-sjibrell's own words
Get you to show up and assemble the second item -- a * sofabed. ... I paid $***.** to TaskRabbit to assemble two items purchased from IKEA: payment made using my Bank of America Visa **--one *-drawer dresser (MALM) *Article *********Purchased from IKEA on **********--* Friheten sofabed (* boxes) *Article ***.***.***Article ***.***.***Article ***.***.***Purchased from IKEA on *********On ******* your assembler came to do the work and verified that her order was for the above items. I asked her to add a queen bed (for payment, of course) bed that I bought from Amazon, but she refused, stating that she was only allowed to assemble the above IKEA items. **But instead, the two items that she assembled were the Amazon bed and the IKEA dresser. **Can you schedule a date to come back and assemble the sofa that was on the original order? I also have a dining table and five chairs from Amazon needing assembly. Please contact me ASAP to let me know if you can do this work within a week.**Sandra Jibrell******@***.com****-***-****
Your assembler was here, and did another easier job (a bed from Amazon) instead of my sofabed.
They could make this right by returning and assembling my sofabed before the opening of my AirB&B in * days -- or I will have to pay someone else to do it -- and make a refund claim thru my bank.
I'm new, and I expected to get the service I paid for.
I have called Task Rabbitt, only to be instructed to communicate my complaint by email. I have now sent the second email to ask for resolution.
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TaskRabbit

Your assembly service for IKEA purchases.
Customer service issue
Reported by GetHuman-sjibrell
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 314 others
0 customers following this

Timeline

GetHuman-sjibrell started working on this issue
Sep 18th, 2018 2:56pm

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