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The product was Ikea*s MALM * drawer chest. There was a broken crossbar. The installer...

GetHuman-loevesup's customer service issue with TaskRabbit from May 2018

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The issue in GetHuman-loevesup's own words
The product was Ikea*s MALM * drawer chest. There was a broken crossbar. The installer completed the chest with the broken piece telling me that Ikea would replace it. The problem is when it is replaced, the chest will need to be, at least, partially unassemble and then assembled again. I cannot do this which is why I employed TaskRabbit to begin with. I don*t want to pay again for this task. I would like to know what their policy on this is as I am sure it happens fairly regularly. Ikea will take no responsablily except to send a new part. I have written TaskRabbit twice and have tried to call many times. They are not answering due to HIGH VOLUME of calls according to their recording.*Please help.
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I booked an ***embly for a * drawer chest (MALM). Your worker came on time and di...I've been waiting for someone to come for * hrs and I haven't gotten and calles...I want to apply the $** coupon to my taskI am scheduled for today @ *:** am for a person to come and ***emble and install...I've been waiting all morning and no one has arrivedI am a compromised tasker. Need to get help with Experion - the activation code s...Not valid p***word - Log in - I forgot my p***wordNever showed up. Never called back.
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TaskRabbit

Customer service issue
Reported by GetHuman-loevesup
May 30th, 2018 - 2y ago
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GetHuman-loevesup started working on this issue
May 30th, 2018 7:03pm
GetHuman-loevesup shared this issue with others over email
May 30th, 2018 7:04pm
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  4. The product was Ikea*s MALM * drawer...