The product was Ikea*s MALM * drawer chest. There was a broken crossbar. The installer...

GetHuman-loevesup's customer service issue with TaskRabbit from May 2018

2 views | 321 similar | 0 following
Help with my TaskRabbit issue
GetHuman-loevesup's next move: call TaskRabbit.
The best way to get your problem resolved is to tap the button below to start calling TaskRabbit. We will check on you later to see if it's fixed or needs to be escalated.
Call TaskRabbit
The issue in GetHuman-loevesup's own words
The product was Ikea*s MALM * drawer chest. There was a broken crossbar. The installer completed the chest with the broken piece telling me that Ikea would replace it. The problem is when it is replaced, the chest will need to be, at least, partially unassemble and then assembled again. I cannot do this which is why I employed TaskRabbit to begin with. I don*t want to pay again for this task. I would like to know what their policy on this is as I am sure it happens fairly regularly. Ikea will take no responsablily except to send a new part. I have written TaskRabbit twice and have tried to call many times. They are not answering due to HIGH VOLUME of calls according to their recording.*Please help.

GetHuman-loevesup did not yet indicate what TaskRabbit should do to make this right.

I have an issue with TaskRabbit too
How GetHuman-loevesup fixed the problem

We are waiting for GetHuman-loevesup to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I booked an ***embly for a * drawer chest (MALM). Your worker came on time and di...I've been waiting for someone to come for * hrs and I haven't gotten and calles...I want to apply the $** coupon to my taskI am scheduled for today @ *:** am for a person to come and ***emble and install...I've been waiting all morning and no one has arrivedI am a compromised tasker. Need to get help with Experion - the activation code s...Not valid p***word - Log in - I forgot my p***wordNever showed up. Never called back.
Do you have a customer issue as well?
We can help you get TaskRabbit's attention and get better help faster. Tap below to get started.
Having TaskRabbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-loevesup fixes it.
This email address isn't valid

TaskRabbit

Customer service issue
Reported by GetHuman-loevesup
May 30th, 2018 - 3 years ago
I have an issue with TaskRabbit too
Not resolved
Seen by 2 customers so far
Similar issue to 321 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-loevesup started working on this issue
May 30th, 2018 7:03pm
GetHuman-loevesup shared this issue with others over email
May 30th, 2018 7:04pm