Visa Credit Card Dispute*My wife and I attended a Ray’s baseball game in St Petersburg...

GetHuman-tmkdenta's customer service issue with Tampa Bay Rays from April 2019

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Visa Credit Card Dispute*My wife and I attended a Ray’s baseball game in St Petersburg, FL, on Tuesday, April **rd, at Tropicana Stadium. Before getting seated we stopped at the concession stand and purchased a beer, a coke, a pretzel, and a popcorn for a total of $**.** (see attached receipt). This was our only visit to the concession stand! Upon looking over my billing statement listing account activity I noticed an additional charge for $**.** using the same reference (see below). I swiped my card and the service person said the charge did not go through. I mentioned I have a chip on my credit card. He asked me to swipe it again. It worked. He asked me if I wanted a receipt and I said yes. As you can see I paid the $**.** which is correct. We did not order anything else. My Visa credit card never left my possession. I hope this communication resolves this additional charge in error. Thank you.* *LEVY@RAYS ******** SAINT PETERSBFL $**.** – Correct Charge* *LEVY@RAYS ******** SAINT PETERSBFL $**.** – Unauthorized Charge*Never Purchased*Seeking a credit to my Visa Acount for $**.** **Tom Kennedy***** Gilda Court*Keystone Heights, FL ******Cell: ***-***-*****Email: *****@***.com

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Tampa Bay Rays

Customer service issue
Reported by GetHuman-tmkdenta
Apr 29th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 6 others
0 customers following this
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Timeline

GetHuman-tmkdenta started working on this issue
Apr 29th, 2019 5:31pm
GetHuman-tmkdenta indicated the issue is not fixed yet.
Apr 29th, 2019 10:02pm
GetHuman-tmkdenta indicated the issue is not fixed yet.
May 1st, 2019 12:50am
GetHuman-tmkdenta indicated the issue is not fixed yet.
May 1st, 2019 7:21pm
GetHuman-tmkdenta confirmed the issue is fixed. Hooray!
May 2nd, 2019 6:44pm

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