I ordered on the Taco Bell app and it was $**.** at Middletown Taco Bell in Delaware an...

GetHuman3002078's customer service issue with Taco Bell from May 2019

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The issue in GetHuman3002078's own words
I ordered on the Taco Bell app and it was $**.** at Middletown Taco Bell in Delaware and the day woman at the drive thru told me they had no order for me at all and said to google corporates number to deal with it. I’m upset because I’m out $** bucks and no dinner for my husband and myself I’m upset at the lack of care this store has and their lack of not even trying to locate my order and just telling me to make sure I ordered from the correct store and when I asked for the number they told me to google it. I understand if they are busy but the dine in is closed and there is was one car ahead of me. This is the second time I have used this app and it’s screwed me over but the first time I was in a different state and I put faith back in this company to fix the issues but guess I was wrong it took them * months to refund my $** then. I had sent a complaint with pictures about an order back in December and never got an response back and now this hopefully I don’t have to wait half a year for this company to refund my money. I don’t care about coupons or anything. I just want my money refunded for an order that I didn’t even get.

GetHuman3002078 did not yet indicate what Taco Bell should do to make this right.

A little edit for this so I was finally able to get ahold of customer service told me I would be refunded....it never happened and now they are claiming that I never ordered and told me to send my bank statements through email I asked if it would actually be read or it will go unanswered and she told me it would go unanswered.
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Taco Bell

Customer service issue
Reported by GetHuman3002078
May 30th, 2019 - 3 years ago
Not resolved
Seen by 76 customers so far
Similar issue to 1816 others
0 customers following this
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GetHuman3002078 started working on this issue
May 30th, 2019 2:51am