******** I went to Taco Bell Freeland MI and bought a Taco Bell gift*credit card for...

GetHuman1843741's customer service issue with Taco Bell from December 2018

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The issue in GetHuman1843741's own words
******** I went to Taco Bell Freeland MI and bought a Taco Bell gift*credit card for $**.** to cover a * pk Rolled Chicken Tacos. I specifically asked cashier if they were continuing to sell rolled chicken tacos. Yes she said. So I bought it. Day after Christmas ******** I go to TB Freeland and they've discontinued rolled chicken tacos AND WON'T REFUND MY GIFT CARD AT $**.**. Lousy customer service, my wife says never go back to TB, you lose our family business and we tell everyone in Freeland not to go to the Bell. Your on line Tell the Bell doesn't work. Your phone service doesn't answer. The TB Freeland Asst Mgr is POLITE but can't solve my problem. Either refund my card or I'll never come back and will write all YUM CEOs to complain about poor service. e mail me at *****@***.com or call me at ***-***-****. I expect nothing f*TB so I will give the card to a homeless person in Flint where I work and never return. Why you don't want to sell your favorite products is stupid. Why you want to anger your customers is more stupid. Why you don't care enough to have good customer service like Amazon is hard to understand. Their CEO is worth $**B but takes complaints and solves them. Michael Thomas. You're website won't accept my time stamped order.

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Taco Bell

Customer service issue
Reported by GetHuman1843741
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 755 others
0 customers following this

Timeline

GetHuman1843741 started working on this issue
Dec 27th, 2018 9:23pm