My friend told me about free tacos today for the World Series. Sounded great, but I nee...
GetHuman1468366's customer service issue with Taco Bell from November 2018
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The issue in GetHuman1468366's own words
My friend told me about free tacos today for the World Series. Sounded great, but I needed the app. I have never used it before. I downloaded it. I selected the taco giveaway and a few other items. At checkout it refused to go beyond selecting the location, with a loading wheel that wouldn't end. I tried on and off Wifi. After trying about **x, I got pissed, gave up, uninstalled the app and went to McDonald's. Did you know their Android app actually works? Your marketing team had a good idea, but your programming team fucked it up and now I like Taco Bell less than before I downloaded the app. It doesn't seem like it would be that difficult to get an app to work. Chipotle, McDonald's, Burger King, Wendy's, ... Why does everyone else's app work? ** Oh, heads up, your website contact form doesn't work either. Was it made by the same person?
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