I ordered my food on the mobile app and they said the food was fresh, (which it should...

GetHuman981158's customer service issue with Taco Bell from August 2018

4 views
 | 
150 similar
 | 
0 following
Help with my Taco Bell issue
Did we steer you to the right help?
Waiting to see if GetHuman981158 got the right customer help using our suggestion.
The issue in GetHuman981158's own words
I ordered my food on the mobile app and they said the food was fresh, (which it should be as long as we waited) only to get home * min away and the tacos was soggy like the meat cheese and lettuce was in the taco holder paper. They gave us soggy tacos after that ** min wait, after preordering our food it cant be fresh.. this taco bell is trash it's the one on college dr in Suffolk,va they have no empathy dont even apologizes for the long wait. They DiDNT answer the phone all night I called like * times which is crazy. And (last weekend) if you don't have all the food to make a taco and the place is called taco bell you should close down for the night. We waited In line for ** mins only for them to tell us they out of everything. (That's why we used the mobile app). Long story short I want money back for the tacos that was soggy and an apology from that store crew that was on duty Aug **th at *** pm.
GetHuman981158 did not yet indicate what Taco Bell should do to make this right.
I have an issue with Taco Bell too
How GetHuman981158 fixed the problem
We are waiting for GetHuman981158 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Taco Bell's attention and get better help faster. Tap below to get started.
Having Taco Bell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Taco Bell email you?
This email address isn't valid
Follow this issue
See how GetHuman981158 fixes it.
This email address isn't valid

Taco Bell

Customer service issue
Reported by GetHuman981158
Aug 12th, 2018 - 7 mons ago
I have an issue with Taco Bell too
Not resolved
Seen by 4 customers so far
Similar issue to 150 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email
Phone Number
Name
Home and Billing Address
Address of Taco Bell
Manager of Taco Bell
Employee Name
Timeline
GetHuman981158 started working on this issue
Aug 12th, 2018 1:10am
GetHuman981158 shared this issue with friends on Facebook
Aug 12th, 2018 1:12am