My mother, Natalie C. Miller, passed away September **, ****. She had a TDAmeritrade a...

GetHuman4969028's customer service issue with TD Ameritrade from June 2020

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The issue in GetHuman4969028's own words
My mother, Natalie C. Miller, passed away September **, ****. She had a TDAmeritrade account which was moved over to a TrustQ account. I am the trustee for her accounts. I am trying to complete her tax returns for calendar year **** and need copies of any ****s for BOTH accounts. I have tried to use your automated phone customer support line and cannot get this info. I submitted a ticket on Monday received an email from Jared R explaining he could not complete this request in email and directed me back to the *** number. Can SOMEONE PLEASE help me. This is emotionally draining enough as it is. Call or text me at ***-***-**** or email me at *****@***.com. Whatever you do, please do not refer me back to the automated *** number. Thank you.

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TD Ameritrade

Customer service issue
Reported by GetHuman4969028
Jun 18th, 2020 - 8 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 583 others
0 customers following this

Timeline

GetHuman4969028 started working on this issue
Jun 18th, 2020 8:22pm
GetHuman4969028 indicated the issue is not fixed yet.
Jun 19th, 2020 12:39am
GetHuman4969028 indicated the issue is not fixed yet.
Jun 19th, 2020 2:25pm