I have several suggestions for the technical programmers. Please forward this to them...

GetHuman1155441's customer service issue with TD Ameritrade from September 2018

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The issue in GetHuman1155441's own words
I have several suggestions for the technical programmers. Please forward this to them. I am only trading on my iPad so these suggestions are primarily for that app.**. The ‘net change’ located at the top of the full screen needs to be a larger font the same size as the current price. I am often situated too far from my screen to see it for being too small.**. The trade curser on the extreme right of the chart gets lost or is so small that it is a strain to see. Please make it more pronounced. Is there a way to make the chart bars a little further left of the price column?? When condensing the charts the bars and the price column are so commingled that it is a difficult strain to watch the price action.**. A very useful tool would be a vertical price bar the user could configure the same way as I can the retracements and progression tools. Currently I have to do a lot of simple math and keep a calculator handy, which is unnecessary time consumption for day-traders who have to make so many quick decisions. For example, such a price bar would have user definable horizontal lines at point values (positive and negative) the trader often projects from a market turning point. I’ve never seen such tool but would use it consistently by placing the zero line on the tops and bottoms of selected highs and lows, or placing on a trade entry or objective position. I would be happy to converse with you about the details.*Doug Lynch. ***-***-****

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TD Ameritrade

Customer service issue
Reported by GetHuman1155441
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 53 others
0 customers following this
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GetHuman1155441 started working on this issue
Sep 17th, 2018 4:36pm

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