I bought two fully refundable tickets on TAP Air Portugal late last year and was promis...

GetHuman5167271's customer service issue with TAP Portugal from August 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman5167271's own words
I bought two fully refundable tickets on TAP Air Portugal late last year and was promised a refund on *.**.** within four weeks by an agent named Paulo Matos. Seven weeks later, I still haven't received a refund and have not been able to get an agent on the phone despite multiple attempts! My booking confirmation is L*Q**X. The ticket numbers are ************* and *************. Thank you for any help you can provide.

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TAP Portugal

Customer service issue
Reported by GetHuman5167271
Aug 15th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 968 others
0 customers following this

Timeline

GetHuman5167271 started working on this issue
Aug 15th, 2020 11:25pm
GetHuman5167271 indicated the issue is not fixed yet.
Aug 15th, 2020 11:26pm
GetHuman5167271 indicated the issue is not fixed yet.
Aug 15th, 2020 11:26pm

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