Hi, I flew from Boston Edward Airport to London Heathrow on **st April at **:**(Flight...

GetHuman-joannanc's baggage issue with TAP Portugal from May 2019

2 views
 | 
657 similar
 | 
0 following
Help with my TAP Portugal issue
First: share to improve GetHuman-joannanc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joannanc's next move: call TAP Portugal.
The best way to get your problem resolved is to tap the button below to start calling TAP Portugal. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-joannanc may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-joannanc's own words
Hi, I flew from Boston Edward Airport to London Heathrow on **st April at **:**(Flight TP***, Booking Reference UF*BRM), and my main luggage got damaged (one wheel missing). We raised the issue with the luggage handlers at the airport and they gave us reference number for KB Global to deal with damaged suitcase. It is now * weeks and we still do not have replacement luggage case (KB Global took our suitcase and cannot repair it). It was expensive designer Tommy Hilfinger large hard case (** cm), with * wheels and TSA security lock bought at *** USD, but to replace at £*** in UK. KB Global only wants to offer cheaper suitcase at **% value of the replacement item (£***). Can you please address this issue asap
GetHuman-joannanc did not yet indicate what TAP Portugal should do to make this right.
I have an issue with TAP Portugal too
How GetHuman-joannanc fixed the problem
We are waiting for GetHuman-joannanc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TAP Portugal's attention and get better help faster. Tap below to get started.
Having TAP Portugal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-joannanc fixes it.
This email address isn't valid

TAP Portugal

baggage issue
Reported by GetHuman-joannanc
May 8th, 2019 - a mon ago
I have an issue with TAP Portugal too
Not resolved
Seen by 2 customers so far
Similar issue to 657 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-joannanc started working on this issue
May 8th 10:31am