My son had a flight for today*Porto Lisbon **:** - **:***Lisbon - Warsaw **:** - ...*Ta...

GetHuman-mcrdma's customer service issue with TAP Portugal from June 2018

Help with my TAP Portugal issue
The issue in GetHuman-mcrdma's own words
My son had a flight for today*Porto Lisbon **:** - **:***Lisbon - Warsaw **:** - ...*Tap reserve Code SGO*XQ*Porto Lisbon delayed more than * hour.*Knowing that in Porto (home) sent him to Lisbon. Now he is in a huge queue in Lisbon and nobody says what to do !!! Plane to Warsaw already departed.*Our phone numbers *** ********* or mine *************My name Marieta Corte Real Oliveira*My son Andr* Corte Real Nascimento Oliveira*My email M*****@***.com*My son *****@***.com
GetHuman-mcrdma did not yet indicate what TAP Portugal should do to make this right.
I have an issue with TAP Portugal too
How GetHuman-mcrdma fixed the problem
TAP knowing in advance that the connetion woud not be possible, (plane would arrive late) should inform the passenger before taking the first plane!
Please help with my TAP Portugal issue
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TAP Portugal

Customer service issue
Reported by GetHuman-mcrdma
Jun 24th, 2018 - 6 mons ago
I have an issue with TAP Portugal too
Fixed
GetHuman-mcrdma shared how to fix
Seen by 5 customers so far
Similar issue to 54 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-mcrdma started working on this issue
Jun 24th 3:06pm
GetHuman-mcrdma confirmed the issue is fixed. Hooray!
Jun 25th 4:09pm