My son had a flight for today*Porto Lisbon **:** - **:***Lisbon - Warsaw **:** - ...*Ta...

GetHuman-mcrdma's customer service issue with TAP Portugal from June 2018

Help with my TAP Portugal issue
My son had a flight for today*Porto Lisbon **:** - **:***Lisbon - Warsaw **:** - ...*Tap reserve Code SGO*XQ*Porto Lisbon dela*** more than * hour.*Knowing that in Porto (home) sent him to Lisbon. Now he is in a huge queue in Lisbon and nobody says what to do !!! Plane to Warsaw already departed.*Our phone numbers *** ********* or mine *************My name Marieta Corte Real Oliveira*My son Andr* Corte Real Nascimento Oliveira*My email M*****@***.com*My son *****@***.com
I trust that TAP Portugal will make this right and come up with a resolution that is fair.
Help with my TAP Portugal issue
How GetHuman-mcrdma fixed the problem:
TAP knowing in advance that the connetion woud not be possible, (plane would arrive late) should inform the p***enger before taking the first plane!
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TAP Portugal

Customer service issue
Reported by GetHuman-mcrdma
Jun 24th, 2018 - 2 mons ago
I have an issue with TAP Portugal too
Fixed
GetHuman-mcrdma shared how to fix
Seen by 5 customers so far
Similar issue to 54 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-mcrdma started working on this issue
Jun 24th 3:06pm
GetHuman-mcrdma confirmed the issue is fixed. Hooray!
Jun 25th 4:09pm