My son had a flight for today*Porto Lisbon **:** - **:***Lisbon - Warsaw **:** - ...*Ta...
GetHuman-mcrdma's customer service issue with TAP Portugal from June 2018
Help with my TAP Portugal issue
The issue in GetHuman-mcrdma's own words
My son had a flight for today*Porto Lisbon **:** - **:***Lisbon - Warsaw **:** - ...*Tap reserve Code SGO*XQ*Porto Lisbon delayed more than * hour.*Knowing that in Porto (home) sent him to Lisbon. Now he is in a huge queue in Lisbon and nobody says what to do !!! Plane to Warsaw already departed.*Our phone numbers *** ********* or mine *************My name Marieta Corte Real Oliveira*My son Andr* Corte Real Nascimento Oliveira*My email M*****@***.com*My son *****@***.com
GetHuman-mcrdma did not yet indicate what TAP Portugal should do to make this right.
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How GetHuman-mcrdma fixed the problem
TAP knowing in advance that the connetion woud not be possible, (plane would arrive late) should inform the passenger before taking the first plane!
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