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Synchrony Bank Customer FAQ

Top Answers & How-to Guides

What is Synchrony Bank's Phone Number?

The question we are asked most often is about how to talk to Synchrony Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What do I do if there's a problem on my Synchrony Bank account?

If you notice that something isn't right with your Synchrony bank account you will want to follow these steps and act quickly to get...

What are the interest rates for Synchrony Bank accounts?

The interest rates for Synchrony Bank accounts vary depending on the type of account and current market conditions. Synchrony Bank...
Ask any question you have about Synchrony Bank customer service, get an answer now.

Recent Synchrony Bank Customer Questions

I just got bill from Care credit. For person named Tracey Jordan who is not me or lives at my address.

We're sorry to hear about the confusion. It's important to protect your financial identity. You should not attempt to collect payment for this bill yourself. Instead, take steps to address this as potential identity fraud. Inform Synchrony Bank, which manages Care Credit accounts, about the mix-up right away. By doing so, they can investigate the issue and help resolve the situation.
Asked Jun 1, 2024 8:39 PM

Como puedo hacer un arreglo para pagar mi deuda con synchrony bank

Si necesita hacer un plan de pago para su deuda con Synchrony Bank, lo primero que debe hacer es ponerse en contacto con su oficina de servicio al cliente. Discuta su situaciĆ³n financiera actual y sus expectativas de pago. Busque una soluciĆ³n que sea mutuamente beneficiosa. Por lo general, Synchrony Bank es comprensivo con los problemas financieros de los clientes y puede estar dispuesto a organizar un plan de pago. Tenga en cuenta que debe estar al corriente en sus pagos antes de solicitar un plan de pago para evitar tener problemas en su informe crediticio.
Asked May 19, 2024 11:37 PM

I need to pay off a bill with a credit card and close the account.

To pay off a bill with your Synchrony Bank credit card, you'll need to log into your account online or via the Synchrony Bank mobile app. From there, you can make a payment using your checking or savings account. Ensure you pay the full balance to close out the account. After the payment has posted and your balance is zero, you can proceed to close the account. To do this, you'll need to contact Synchrony Bank's customer service directly by phone. Please take note that closing a credit card account may affect your credit score depending on factors like credit utilization ratio and length of credit history.
Asked Apr 22, 2024 8:40 PM

I want to cancel my VISA credit card with Synchrony Bank

To cancel your Visa credit card with Synchrony Bank, you'll usually need to contact the bank directly. You can do this by calling the customer service number found on the back of your card. Be prepared to provide certain identifying information to verify your identity. It's recommended to pay off any remaining balance before you cancel the card, as closing a credit card account can potentially impact your credit score. Finally, after the cancellation, make sure to get a confirmation detailing the cancelled credit card account information for your records.
Asked Apr 17, 2024 10:44 PM

Message states I have a CareCredit account but I do not have one. Is this fraud?

If you've received a message stating you have a CareCredit account but do not recall opening one, it may be a case of potential fraud or identity theft. It's crucial to act promptly: Initiate a dispute with Synchrony Bank, check your credit reports for any unusual activity, and monitor your accounts closely. Please also consider informing the relevant credit bureaus and your local law enforcement. It's crucial to stay vigilant when it comes to protecting your financial identity. Remember, Synchrony Bank has measures in place to address these concerns, including customer service representatives standing by to assist you.
Asked Apr 10, 2024 5:46 PM

Help me with my Synchrony Bank customer service issue

Registration

How Do I Register Synchrony Bank Card?

Synchrony Bank offers a variety of credit cards, including cards for consumers with good to excellent credit and business owners. To...

Account Issues

What do I do if there's a problem on my Synchrony Bank account?

If you notice that something isn't right with your Synchrony bank account you will want to follow these steps and act quickly to get...

Interest Rates

What are the interest rates for Synchrony Bank accounts?

The interest rates for Synchrony Bank accounts vary depending on the type of account and current market conditions. Synchrony Bank...

Money Transfers

Can I transfer money between my Synchrony Bank accounts?

Yes, you can transfer money between your Synchrony Bank accounts. Synchrony Bank offers a convenient and secure online banking platform...

Mobile Banking

Do you offer mobile banking services?

Yes, we offer mobile banking services to our customers. Our mobile banking app is designed to provide convenient and secure access...

Minimum Balance

What is the minimum balance requirement for Synchrony Bank accounts?

There is no minimum balance requirement for Synchrony Bank accounts. Whether you have a checking or savings account, you are not obligated...

Password Help

What happens if I forget my online banking password?

If you forget your online banking password with Synchrony Bank, there are steps you can take to regain access to your account. Firstly,...

Fees

Are there any fees associated with Synchrony Bank accounts?

No, Synchrony Bank does not charge any fees for its accounts. They are committed to providing a fee-free banking experience to their...

Account Linking

Can I link my Synchrony Bank account to external accounts?

Yes, you can link your Synchrony Bank account to external accounts. Synchrony Bank offers convenient options to connect your account...

Security Measures

What security measures are in place to protect my personal information?

At Synchrony Bank, safeguarding your personal information is our top priority. We employ a comprehensive set of security measures to...

Deposit Timeframe

How long does it take for a deposit to be credited to my account?

At Synchrony Bank, deposits are typically credited to your account within one to two business days. However, please note that the exact...
We look to the Synchrony Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Synchrony Bank issues reported to GetHuman
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