I have owned multiple motorcycles and have credit cards through synchrony. I have alway...

GetHuman-jcamron's Complaint issue with Synchrony Bank from April 2018

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The issue in GetHuman-jcamron's own words
I have owned multiple motorcycles and have credit cards through synchrony. I have always paid well and on time and if something came up I got in contact with you. I mailed out my motorcycle payment (account ending in *****) on March **th. I had something unexpected come up and I received and NSF. I contacted you guys within * days to ask if the payment would be retried since the funds were now available. I was told by multiple employees and through the automated system that the check cleared on the second attempt and my next payment due wasn't until May. I called multiple times over the course of * weeks since my bank account didn't reflect payment and was told the same thing over and over. Now I am getting collection calls saying it was a bad check and now being charged a late fee of almost $**. I normally pay a little more than what is actually due every month. I have a BIG problem being charged that kind of late fee when I reached out multiple times. If you need my account number I will be happy to provide that when I am contacted either by email or phone.

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Synchrony Bank

Complaint issue
Reported by GetHuman-jcamron
Apr 25th, 2018 - 5 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 1265 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN


GetHuman-jcamron started working on this issue
Apr 25th, 2018 3:07pm
GetHuman-jcamron indicated the issue is not fixed yet.
Apr 25th, 2018 7:21pm