As of August **, ****, this issue remains unresolved although Swagbucks checked to the...
GetHuman976562's customer service issue with SwagBucks from August 2018
Help with my SwagBucks issue
The issue in GetHuman976562's own words
I am trying to verify my identity... ... As of August **, ****, this issue remains unresolved although Swagbucks checked to the right of my post that they fixed this issue, they did not.**You keep asking me to call to verify my information when I try out an offer, and the system will not let me even try the offer out, but you all are not responding to me. I am a real now frustrated person, my phone number is real as are the rest of my details on my account. Either allow me to enjoy the community, or I will close my account and leave bad reviews everywhere I can! I am getting tired of trying to do this with you all. My account details can be obtained by verifying with me who you are...
I am a person, a real person with valid credentials (phone, address, DNA sample...)
They can resolve this issue by just taking care of this so that I can take advantage of offers that I am interested in that I find in my SB email.
I have been a customer since approximately ****, and I had gotten so frustrated with SB back then that I stopped using it. I came back to my account about a month ago, updated my address and name (I had gotten married) and now I can't use SB right. This is a total of ** years that I have been a customer, if you need numbers. ** years, and you can't even bother to verify my account so that I can take advantage of offers that I would love to take advantage of.
*. I have sent support tickets to their tech support in hopes of getting this fixed...without a response back. *. I have also tried calling, when I finally found a phone number for them, but the phone number doesn't work. *. I am posting my issue here to get help.
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