Hi SurveyMonkey*I created the survey “Verwijzerstevredenheidsonderzoek ****” and used...

GetHuman-jveen's Survey Setup issue with SurveyMonkey from January 2020

Help with my SurveyMonkey issue
First: share to improve GetHuman-jveen's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jveen may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-jveen's own words
Hi SurveyMonkey*I created the survey “Verwijzerstevredenheidsonderzoek ****” and used * different collector programs. For the collector programs “Zuid”, “Zuid-west”, “Noord-West”, “Rijnmond” , “Noord-Oost” I used the wrong setting with respect to “Anonymys responses”. I used the setting “On, exclude ALL respondent information (names, email addresses, IP addresses, and custom data) from your survey results”, instead of “On, only exclude personal information (names, email addresses, and IP addresses) from your survey results”. Now I miss very important regional information of the respondents. Is it possible to restore this information?*Thanks in advance.

GetHuman-jveen did not yet indicate what SurveyMonkey should do to make this right.

I have an issue with SurveyMonkey too
How GetHuman-jveen fixed the problem

We are waiting for GetHuman-jveen to fix the problem and share the solution with the rest of us customers.

Please help with my SurveyMonkey issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I created a survey in SurveyMonkey that has now disappeared from the backend of t...I am emailing from the University of Alberta, Faculty of Graduate Studies and Res...CALL ABOT ACCOUNT ***-***-****I subscribed to SurveyMonkey (SM) in **** for my employer. I retired in April...when I took your survey regarding Florida Retirement system last Tues. I was sele...I have a question about sending out an attachment once people fill out a survey...Old credit card on file and it was "charged when it auto-renewed. The card no lon...
Do you have a customer issue as well?
We can help you get SurveyMonkey's attention and get better help faster. Tap below to get started.
Having SurveyMonkey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SurveyMonkey

Survey Setup issue
Reported by GetHuman-jveen
Jan 9th, 2020 - 3 years ago
I have an issue with SurveyMonkey too
Not resolved
Seen by 30 customers so far
Similar issue to 687 others
0 customers following this

Timeline

GetHuman-jveen started working on this issue
Jan 9th, 2020 9:33am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians