Hi SurveyMonkey*I created the survey “Verwijzerstevredenheidsonderzoek ****” and used...

GetHuman-jveen's Survey Setup issue with SurveyMonkey from January 2020

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The issue in GetHuman-jveen's own words
Hi SurveyMonkey*I created the survey “Verwijzerstevredenheidsonderzoek ****” and used * different collector programs. For the collector programs “Zuid”, “Zuid-west”, “Noord-West”, “Rijnmond” , “Noord-Oost” I used the wrong setting with respect to “Anonymys responses”. I used the setting “On, exclude ALL respondent information (names, email addresses, IP addresses, and custom data) from your survey results”, instead of “On, only exclude personal information (names, email addresses, and IP addresses) from your survey results”. Now I miss very important regional information of the respondents. Is it possible to restore this information?*Thanks in advance.

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Survey Setup issue
Reported by GetHuman-jveen
Jan 9th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 687 others
0 customers following this


GetHuman-jveen started working on this issue
Jan 9th 9:33am

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