I took an OHHC assessment yesterday morning after double checking my answers and chang...
GetHuman-elloveri's customer service issue with SurveyMonkey from September 2018
12 views | 202 similar | 0 following
Help with my SurveyMonkey issue
First: share to improve GetHuman-elloveri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elloveri's next move: talk to SurveyMonkey when they open.
SurveyMonkey's call center is closed now. We will send GetHuman-elloveri a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-elloveri may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-elloveri's own words
I took an OHHC assessment yesterday morning after double checking my answers and changing one answer that I found incorrect after submitting it came back showing * incorrect answers the one I changed was not showing changed and one other question had the answer changed from what I had marked. This is not an acceptable outcome for an assessment. Please call me so I can discuss this situation with one of your techs so this does not happen to me or someone else in the future. If one more answer had been automatically changed without my knowledge I would have had to retake a four hour class at my expense! This issue needs addressed and corrected ASAP! Thank you Eulaina Lynne Loverin *** *** ****
GetHuman-elloveri did not yet indicate what SurveyMonkey should do to make this right.
I have an issue with SurveyMonkey too
How GetHuman-elloveri fixed the problem
We are waiting for GetHuman-elloveri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.