I am reaching out to you in the hopes that you can help us to sort out administrative...

GetHuman-sshresth's customer service issue with SurveyMonkey from June 2018

27 views | 87 similar | 0 following
Help with my SurveyMonkey issue
First: share to improve GetHuman-sshresth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sshresth's next move: talk to SurveyMonkey when they open.
SurveyMonkey's call center is closed now. We will send GetHuman-sshresth a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-sshresth's own words
I am reaching out to you in the hopes that you can help us to sort out administrative (admin) rights. The account we have is used by our head office, and we are the primary admin. Now, we would like to give admin rights for one survey to one of our branch offices. But we don’t want them to be able to access our other surveys, just the one they are directly involved in. So my questions are:* ** Can I give the branch officer the admin access by adding the concerned person in the team section? And how do I do that? Or is there a better way to make this happen?** If yes, then does that person need to have a Survey Monkey account?** And since we have an “Advantage” account, will we be charged an extra amount to add people in the team as an admin?* *Please let me know how we can make this happen, using the most appropriate solution for our issue as soon.

GetHuman-sshresth did not yet indicate what SurveyMonkey should do to make this right.

How GetHuman-sshresth fixed the problem

We are waiting for GetHuman-sshresth to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get SurveyMonkey's attention and get better help faster. Tap below to get started.
Having SurveyMonkey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sshresth fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-sshresth
Jun 28th, 2018 - 5 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 87 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-sshresth started working on this issue
Jun 28th, 2018 4:55pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians