I am reaching out to you in the hopes that you can help us to sort out administrative...

GetHuman-sshresth's customer service issue with SurveyMonkey from June 2018

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The issue in GetHuman-sshresth's own words
I am reaching out to you in the hopes that you can help us to sort out administrative (admin) rights. The account we have is used by our head office, and we are the primary admin. Now, we would like to give admin rights for one survey to one of our branch offices. But we don’t want them to be able to access our other surveys, just the one they are directly involved in. So my questions are:* ** Can I give the branch officer the admin access by adding the concerned person in the team section? And how do I do that? Or is there a better way to make this happen?** If yes, then does that person need to have a Survey Monkey account?** And since we have an “Advantage” account, will we be charged an extra amount to add people in the team as an admin?* *Please let me know how we can make this happen, using the most appropriate solution for our issue as soon.
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Customer service issue
Reported by GetHuman-sshresth
Jun 28th, 2018 - a yr ago
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GetHuman-sshresth started working on this issue
Jun 28th, 2018 4:55pm