My daughter created an important school safety survey she urgently needs to work on ton...

GetHuman-laskary's customer service issue with SurveyMonkey from May 2018

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The issue in GetHuman-laskary's own words
My daughter created an important school safety survey she urgently needs to work on tonight as she is presenting the results to our school board tomorrow. She cannot access her account. Not sure if she has the user name or password wrong. Her email address *****@***.com. The survey title is The Alva School Safety Survey. She has tried several passwords: Ramblers, Ramblers ****, Sherlock**, Sherlock ****, Southern ****..and she may be locked out now. She requested a "change password" link but her school IT blocks all non-school district emails. Please contact me today via my email *****@***.com I called and emailed this morning and still no reply. I know this isn't a paid account by my daughter really needs your help. Thank you for your consideration.

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SurveyMonkey

Customer service issue
Reported by GetHuman-laskary
May 8th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 221 others
0 customers following this
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GetHuman-laskary started working on this issue
May 8th, 2018 7:29pm
GetHuman-laskary indicated the issue is not fixed yet.
May 8th, 2018 8:29pm

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