I tried to access the link to the free e-book after I completed the survey but i couldn...

GetHuman-louisemo's customer service issue with SurveyMonkey from April 2018

8 views
 | 
957 similar
 | 
0 following
Help with my SurveyMonkey issue
How did GetHuman-louisemo do it?
Waiting to hear how GetHuman-louisemo fixed the problem to share with other customers.
The issue in GetHuman-louisemo's own words
After taking a survey there was a link to a free e-book which I could not access ... I tried to access the link to the free e-book after I completed the survey but i couldn’t
I completed the * minute survey and was not able to access the link to the free e-book as stated
Allow me to go back one step or retake the survey so that I could retrieve the link for the free ebook
I have an issue with SurveyMonkey too
How GetHuman-louisemo fixed the problem
We are waiting for GetHuman-louisemo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SurveyMonkey's attention and get better help faster. Tap below to get started.
Having SurveyMonkey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SurveyMonkey email you?
This email address isn't valid
Follow this issue
See how GetHuman-louisemo fixes it.
This email address isn't valid

SurveyMonkey

I took a survey for the Oprah and Deepak **-Day Meditation and am now trying to get the ebook entitled A Day-to-Night Guide to Healing in Body, Mind, and Spirit.
Customer service issue
Reported by GetHuman-louisemo
Apr 14th, 2018 - 10 mons ago
I have an issue with SurveyMonkey too
Fixed
Seen by 8 customers so far
Similar issue to 957 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-louisemo started working on this issue
Apr 14th, 2018 1:33pm
GetHuman-louisemo indicated the issue is not fixed yet.
Apr 14th, 2018 2:36pm
GetHuman-louisemo confirmed the issue is fixed. Hooray!
Apr 16th, 2018 12:57am
GetHuman-louisemo confirmed the issue is fixed. Hooray!
Apr 16th, 2018 12:58am