I stayed at the super * in Mansfield La. on **aug****. I am a disabled veteran with a R...

GetHuman3844481's customer service issue with Super 8 from October 2019

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The issue in GetHuman3844481's own words
I stayed at the super * in Mansfield La. on **aug****. I am a disabled veteran with a Registered service dog ( with his vest on at the time of check in) the staff embarrassed me arguing that they want to see the license that was on the side of my dogs vest. I complied. They continue that my Chocolate Lab did look like a service dog and what do I need him for that I don’t look disabled. I explained PTST. I was in Iraq. And took a GSW to chest. Then we checked in. I got to my room and had to go to work. The next morning I tried to use the microwave and found it full of rust and paint on inside pealing off. ( from someone cooking meth in it ) there was a used condom on the floor against the bed a shower sponge that was not mine still in the shower( my wife washed her self with it thinking it was mine and I put it in there) SHE WASHED HER SELF WITH ANOTHER PERSONS SHOWER SPONG!!!!!!!!!!! Disgusting. The drain in the shower was rotted out and the tub has stains. “ from the chemicals that are used in cooking meth being poured down the drain. I brought all this to the Manengers attention the next morning. She said she would be happy to refund me. Instead I have called * times and the owner told them to tell me he is not refunding me nor taking my call. Instead he charged me $**.** for my service dog and refuses to refund.

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Super 8

Customer service issue
Reported by GetHuman3844481
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 78 others
0 customers following this
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Timeline

GetHuman3844481 started working on this issue
Oct 28th, 2019 9:00pm
GetHuman3844481 indicated the issue is not fixed yet.
Oct 29th, 2019 9:33pm
GetHuman3844481 indicated the issue is not fixed yet.
Oct 29th, 2019 9:37pm
GetHuman3844481 indicated the issue is not fixed yet.
Oct 30th, 2019 5:45pm
GetHuman3844481 indicated the issue is not fixed yet.
Oct 30th, 2019 5:46pm