Sunbeam Reference * ********. **Purchased at Walmart. Was advised by Walmart to call Su...

GetHuman1471065's customer service issue with SunBeam from November 2018

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Sunbeam Reference * ********. **Purchased at Walmart. Was advised by Walmart to call Sunbeam about defective crumb tray. Sent photos and other info via online and never heard back. Called on *********. Spoke first to "Ariano(*-***-***-**** who put me on hold for ** minutes and never came back. Called again and spoke with Lasalete. Looked up my information and said they did not have any replacement crumb trays Part * *****-******* and gave me a phone number to call to see if they had the part and that I would have to pay for it. Thought this was very unfair as the crumb tray to develop a hole after less then * months seems it should be replaced free of charge. At this point I am very displeased with how this purchase is going and with hope Sunbeam would step up and do the right thing. Hope this complaint gets a favorable response in a fair amount of time. Thank You. Sincerely Peter Campanella.. ** Maple Ct. Copiague NY *****.*Oster Large Capacity Countertop *-Slice Digital Convection Toaster Oven, Black*Polished Stainless (TSSTTVMNDG) Order * *******-******
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SunBeam

Customer service issue
Reported by GetHuman1471065
Nov 2nd, 2018 - 2 mons ago
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GetHuman1471065 started working on this issue
Nov 2nd 3:22pm