Sun Country Airlines Customer FAQ

Top Answers & How-to Guides

What is Sun Country Airlines's Phone Number?

The question we are asked most often is about how to talk to Sun Country Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the accepted forms of payment for booking a flight?

Sun Country Airlines accepts various forms of payment for booking flights. Customers can use major credit cards such as Visa, Mastercard,...
Ask any question you have about Sun Country Airlines customer service, get an answer now.

Recent Sun Country Airlines Customer Questions

Ho do I get a receipt for baggage and seat fees I paid

After paying for baggage and seat fees, a detailed receipt should be sent to the email address provided during your booking process. This email will showcase a breakdown of your total expenses including fees for baggage and chosen seats. Please ensure to check your spam or junk folder if you don't see the email in your inbox. If you are unable to find your receipt, it might be because it was not properly processed or there was an issue with your email. In such cases, you should reach out to Sun Country Airlines customer service for assistance. They should be able to provide a reprint or resend the receipt to your email.
Asked Mar 7, 2024 10:09 PM

I need to get a receipt for a flight

Sun Country Airlines can certainly provide receipts for flights. Once your flight has been completed, you can retrieve your receipt via two methods: either by visiting the "My Trips" section on the Sun Country website or by checking the email account you used for the booking. The airline typically sends a detailed confirmation email which serves as a receipt. It will have all the necessary information including flight details and the amount charged. Please make sure to check your junk or spam folders in case the email has been filtered there.
Asked Mar 5, 2024 3:49 PM

Help me with my Sun Country Airlines customer service issue

Baggage Policy

What is the baggage policy for Sun Country Airlines?

Sun Country Airlines offers a straightforward baggage policy that allows travelers to check one piece of luggage and carry one personal...

Carry-on Items

Can I bring a carry-on bag and a personal item on board?

Yes, you are allowed to bring both a carry-on bag and a personal item on board Sun Country Airlines. As part of your fare, you are...

Check-in Options

What are the check-in options for Sun Country Airlines?

Sun Country Airlines provides various check-in options to enhance the travel experience for its customers. Passengers can conveniently...

In-flight Amenities

What are the in-flight amenities provided by Sun Country Airlines?

Sun Country Airlines offers a range of in-flight amenities to enhance your travel experience. Our planes are equipped with comfortable...

Reservation Changes

Can I make changes or cancel my Sun Country flight reservation?

Yes, you can make changes or cancel your Sun Country flight reservation. Sun Country Airlines allows customers to modify their bookings...

Seat Selection

What are the options for seat selection on Sun Country Airlines?

Sun Country Airlines offers various seat selection options to accommodate passengers' preferences and needs. For an additional fee,...

Special Assistance

Does Sun Country Airlines offer special assistance for passengers with disabilities?

Yes, Sun Country Airlines is committed to providing special assistance for passengers with disabilities. We strive to ensure that all...

Pet Policy

Are pets allowed on Sun Country Airlines flights?

Yes, Sun Country Airlines allows pets to travel on their flights. However, there are some restrictions and guidelines to be followed....

Payment Methods

What are the accepted forms of payment for booking a flight?

Sun Country Airlines accepts various forms of payment for booking flights. Customers can use major credit cards such as Visa, Mastercard,...
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