You guys have been charging me ***-*** Dollars a month for the last * months for going...

GetHuman5856033's Dispute a Charge issue with SuddenLink from March 2021

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5856033's own words
You guys have been charging me ***-*** Dollars a month for the last * months for going over my data cap with no warning what’s so ever. I just paid *** a week ago and I still owe $***. I switched to unlimited two months ago but this is still rediculous. My internet is currently disconnected, and if I cannot get this amount lowered I will not have it reconnected. And now I can’t even get ahold of a person. It just sends me to the payment module, * different phone numbers, all to the same place.

GetHuman5856033 did not yet indicate what SuddenLink should do to make this right.

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SuddenLink

Dispute a Charge issue
Reported by GetHuman5856033
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3209 others
0 customers following this

Timeline

GetHuman5856033 started working on this issue
Mar 17th 5:52pm

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