My Cable has not worked properly since Oct. *. HD channels will not load. On OCT. * a...

GetHuman-jnbbrach's Dispute a Charge issue with SuddenLink from October 2020

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The issue in GetHuman-jnbbrach's own words
My Cable has not worked properly since Oct. *. HD channels will not load. On OCT. * a Technician came out and said the issue was with the main cables from the street. He said he opened a service ticket. No one came out. On Oct. * I called again about channels not working. The automated phone message sent a reboot request. The cable box turned off and would not restart even after unplugging the power. Next service call is set for Oct. *. *I have no cable for * days. How will i be compensated for the loss of cable. *Account ****-****-**********Jim Brach ***-***-****

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SuddenLink

Dispute a Charge issue
Reported by GetHuman-jnbbrach
Oct 5th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3574 others
0 customers following this

Timeline

GetHuman-jnbbrach started working on this issue
Oct 5th, 2020 9:06pm