I have called * times and got cut off * times and put on hold for a long time, they did...

GetHuman5318833's customer service issue with SuddenLink from September 2020

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The issue in GetHuman5318833's own words
I have called * times and got cut off * times and put on hold for a long time, they did trouble shooting and had me unplug and etc no live person to talk to, finally got a person and told her to send someone out to fix problems as all * tvs does not work. and she came back on and said she locked my account and could not do anything, I asked to to talk to a manager and no one would come to phone, put on hold. This happened about two weeks ago and guy that came said a line was cut at our property line.said he fixed it, but same problem again. before all this was always having problems with a couple of tvs going out but not all of them. We pay each month for extra service to come and take care of our issues, but this is getting very upsetting and if this keeps happening we will be changing service. Carol Tuck Spalding *** *** **** home and cell *** *** **** account ****************

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SuddenLink

Customer service issue
Reported by GetHuman5318833
Sep 30th, 2020 - 2 years ago
Fixed
Seen by 20 customers so far
Similar issue to 3573 others
0 customers following this
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Timeline

GetHuman5318833 started working on this issue
Sep 30th, 2020 10:51pm
GetHuman5318833 confirmed the issue is fixed. Hooray!
Oct 2nd, 2020 12:54am