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GetHuman4790257's customer service issue with SuddenLink from May 2020

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The issue in GetHuman4790257's own words
Get extension to pay my bill because i am billed way too early. About the time i get it paid I am late again and have to wait for my next check. Husband isn't working now because of pandemic so living off my check completely. ... Can I get an extension on my suddenlink bill? I think it is due soon and about to be cut off. I have no incoming money with husband not working because of covid-**.
i am billed way too early. About the time i get it paid I am late again and have to wait for my next check. Husband isn't working now because of pandemic so living off my check completely. He does little side work to get any extra money so we can have cable and internet. We used dial up or equivalent or less for many years since **** and just upgraded and since i was hospitalized last year i have been a month behind. I can't catch up :( .. now this pandemic
Waving the one month i can not seem to catch up on EVER. I stay a month behind and was never late until a year ago
Since i've been a customer since **** I think i qualify for being a "Good" customer
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SuddenLink

Customer service issue
Reported by GetHuman4790257
May 8th, 2020 - 5 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2344 others
0 customers following this
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