Talked to a representative who basically said it was an increase and to live with it...

GetHuman-jimolafs's customer service issue with SuddenLink from December 2019

Help with my SuddenLink issue
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The issue in GetHuman-jimolafs's own words
Get a response as to why my bill increased and what could be done about it. ... Talked to a representative who basically said it was an increase and to live with it. Said she had no control over prices and could not change or alter my billing. Might as well been talking to a robot. Suddenlink is pricing itself out of the business especially for seniors on limited income. It's no wonder there are many advertisements lately for devices to allow you to get TV channels without having to pay for them.
That senior citizens living on fixed incomes cannot afford these periodic increases.
By reducing my charged back to what they were before the increase.
For years and years.
Talked to a representative but might as well been talking to a computer.
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SuddenLink

Billing
Customer service issue
Reported by GetHuman-jimolafs
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1879 others
0 customers following this

Timeline

GetHuman-jimolafs started working on this issue
Dec 12th, 2019 4:16pm
GetHuman-jimolafs indicated the issue is not fixed yet.
Dec 12th, 2019 8:53pm
GetHuman-jimolafs indicated the issue is not fixed yet.
Dec 12th, 2019 8:56pm
GetHuman-jimolafs shared this issue with friends on Facebook
Dec 12th, 2019 8:57pm
GetHuman-jimolafs indicated the issue is not fixed yet.
Dec 12th, 2019 8:57pm
GetHuman-jimolafs indicated the issue is not fixed yet.
Dec 13th, 2019 4:41pm