I returned my cable modem that I have been renting through suddenlink for over * years...

GetHuman-cedele's Dispute a Charge issue with SuddenLink from May 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-cedele's own words
I returned my cable modem that I have been renting through suddenlink for over * years in February but I am still being charged for renting it on my bill * months later. I returned it to the address listed on the equipment return page which is in Shrewsbury. How can I get this charge removed from my account? My account number is ***-****-********* and my access code is ****.
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Dispute a Charge issue
Reported by GetHuman-cedele
May 8th, 2019 - 6 mons ago
I have an issue with SuddenLink too
Not resolved
Seen by 3 customers so far
Similar issue to 2363 others
0 customers following this
GetHuman-cedele started working on this issue
May 8th 11:35pm