Payment extension won't work my cable is not back on yet am I doing something. Wrong...

GetHuman2469485's customer service issue with SuddenLink from March 2019

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The issue in GetHuman2469485's own words
Payment extension won't work my cable is not back on yet am I doing something. Wrong. Please help me with this as I can't figure it out how do I get more time. On the extension til Saturday thanks how do I talk to a agent about this as I need help with this. I can't since my service is off it's dumb they did it like that if your service it's turned off so u can't talk to a representative at all I am stuck and I'm mad I did the payment extension and it did not work I also used my debit card the ** dollars what I had left i do get paid after tomorrow thanks I do next this resolved today
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SuddenLink

Customer service issue
Reported by GetHuman2469485
Mar 13th, 2019 - 5 mons ago
I have an issue with SuddenLink too
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Seen by 15 customers so far
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Timeline
GetHuman2469485 started working on this issue
Mar 13th 11:07am