Don't want to talk to another tech on phone. Always works when tech comes out to look at it.

GetHuman-hobejudn's customer service issue with SuddenLink from March 2019

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Help with my SuddenLink issue
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The issue in GetHuman-hobejudn's own words
stay connected ... account ***-****-***********Repeatedly drops internet connection for several years. Always works OK when tech is here.*Cable modem log shows upstream power level increasing*then it drops connection.*Weekends usually worse. Weekdays bad during business*hours and into late evening.*Late night not as bad.
Can't be fixed
several years
many things
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Customer service issue
Reported by GetHuman-hobejudn
Mar 12th, 2019 - 5 mons ago
I have an issue with SuddenLink too
Not resolved
Seen by 3 customers so far
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GetHuman-hobejudn started working on this issue
Mar 12th 9:25pm