The television signal on various channels will pixelate every * seconds or so, and the...

GetHuman-diavis's customer service issue with SuddenLink from September 2018

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The issue in GetHuman-diavis's own words
The television signal on various channels will pixelate every * seconds or so, and the audio will cut out every few seconds for just a moment, then resume. The end result is watching television where the picture fluctuates, and every third word is audible. This occurs on all our t.v.s at the same time. Could it be a faulty cable box, cable line or distorted signal? It occurs randomly on various channels and at random times of the day. It could last for five minutes, or as long as a half hour- then go back to a normal signal. It seems to occur on the TBS and FOX networks a lot.
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Customer service issue
Reported by GetHuman-diavis
Sep 23rd, 2018 - 4 mons ago
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GetHuman-diavis started working on this issue
Sep 23rd, 2018 7:16pm