Someone logged into onepay on my account ********** and made some mobile top ups withou...

GetHuman4775860's customer service issue with Sterling Bank & Trust from May 2020

Help with my Sterling Bank & Trust issue
The issue in GetHuman4775860's own words
Someone logged into onepay on my account ********** and made some mobile top ups without my notice, I was debited so I want onepay cancelled from my account pls because I don't know the code....with immediate effect.

GetHuman4775860 did not yet indicate what Sterling Bank & Trust should do to make this right.

How GetHuman4775860 fixed the problem
I want Sterling bank to cancel onepay from my account
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Sterling Bank & Trust

Customer service issue
Reported by GetHuman4775860
May 5th, 2020 - 9 months ago
Fixed
GetHuman4775860 shared how to fix
Seen by 3 customers so far
Similar issue to 376 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman4775860 started working on this issue
May 5th, 2020 9:15pm
GetHuman4775860 confirmed the issue is fixed. Hooray!
May 5th, 2020 9:18pm