I tried several times today to find out the balance on my gift card. Calling the ***-nu...

GetHuman-dbattagl's customer service issue with Stein Mart from May 2018

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The issue in GetHuman-dbattagl's own words
I tried several times today to find out the balance on my gift card. Calling the ***-number was useless. I got connected to a man named Andy after being on hold for ** minutes. When giving him the card number the call was disconnected. I called back a second time was put on hold and told I was first in line for the next representative. Then a recording came on and told me they could not take my call at this time and sent me to voicemail. All I want to do is find out if there is any balance on my gift card! This is completely ridiculous!
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Stein Mart

Customer service issue
Reported by GetHuman-dbattagl
May 25th, 2018 - 6 mons ago
I have an issue with Stein Mart too
Fixed
Seen by 4 customers so far
Similar issue to 416 others
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Timeline
GetHuman-dbattagl started working on this issue
May 25th 3:30pm
GetHuman-dbattagl indicated the issue is not fixed yet.
May 25th 4:51pm
GetHuman-dbattagl indicated the issue is not fixed yet.
May 28th 4:54pm