I received an RMA code on March *th, **** after going through the extensive warranty pr...

GetHuman-knspaur's customer service issue with SteelSeries from March 2021

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The issue in GetHuman-knspaur's own words
I received an RMA code on March *th, **** after going through the extensive warranty process. I also destroyed my headphones to the specifications required. I ordered another set of the Arctis * headphones on the same day the code was received, and my order was cancelled for no apparent reason on March **th, ****. I have no idea how to resolve this issue, and i've opened up another ticket to try to resolve this issue, but I haven't spoken to a single person throughout this process, only bots.

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SteelSeries

Customer service issue
Reported by GetHuman-knspaur
Mar 11th, 2021 - 5 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 256 others
0 customers following this

Timeline

GetHuman-knspaur started working on this issue
Mar 11th 12:28am

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