I just recently bought the Arctis Pro for pretty casual gaming and within the first mon...

GetHuman-bkettleh's customer service issue with SteelSeries from October 2018

2 views
 | 
140 similar
 | 
0 following
Help with my SteelSeries issue
First: share to improve GetHuman-bkettleh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bkettleh's next move: send an email to SteelSeries.
Tap the button below to start an email to SteelSeries- it's the best way to get support from them right now. We'll check later to make sure GetHuman-bkettleh got a response or help escalate.
Before contacting them, items GetHuman-bkettleh may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-bkettleh's own words
I just recently bought the Arctis Pro for pretty casual gaming and within the first month the right headphone has already broken. It does not emit any sound and I have not done any damage to it myself. I looked for a phone number to call for support but didn’t find one and I was wondering if I could get it repaired or get a replacement. * -Ben
GetHuman-bkettleh did not yet indicate what SteelSeries should do to make this right.
I have an issue with SteelSeries too
How GetHuman-bkettleh fixed the problem
We are waiting for GetHuman-bkettleh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SteelSeries's attention and get better help faster. Tap below to get started.
Having SteelSeries issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SteelSeries email you?
This email address isn't valid
Follow this issue
See how GetHuman-bkettleh fixes it.
This email address isn't valid

SteelSeries

Customer service issue
Reported by GetHuman-bkettleh
Oct 12th, 2018 - 2 mons ago
I have an issue with SteelSeries too
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bkettleh started working on this issue
Oct 12th 10:15pm