I went onto a trading website and found a buyer for an ingame item on rocket league (th...

GetHuman4130354's Hacked Account issue with Steam Software from December 2019

Help with my Steam Software issue
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Before contacting them, items GetHuman4130354 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4130354's own words
I went onto a trading website and found a buyer for an ingame item on rocket league (that being red voltaics) then when i went to add him on steam, a message came up asking me to re-enter my password which it said was wrong, then i went to enter my email and password and it said it was wrong (even though i have a list of my passowrds for various things and that password was correct) then i went to check and the email address had been changed. I have valuable things on that account as well as card info, i need to get in contact with someone asap!

GetHuman4130354 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman4130354
Dec 20th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 9207 others
0 customers following this


GetHuman4130354 started working on this issue
Dec 20th, 2019 9:36pm

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